Infrastructure Lead

Location: London or Winchester

Hybrid: 2 days a week (40%) onsite.

On Call: Participation in a on-call rota, after completion of probation period (1 week in 6)

Lane Clark &Peacock (LCP) is a leading independent consultancy that uses powerful analytics fused with human expertise to shape a more positive future. We provide market-leading capabilities across pensions and financial services, energy, health, and analytics. Our technology and analytics capabilities are fundamental to what we do, helping us power the possibilities that provide solutions for tomorrow. We strive to help our clients leverage the latest technology and analytics across a range of industries to stay at the forefront of data-driven and digital solutions.

What's the role?

As the Infrastructure Lead, you will support the Head of Infrastructure to provide technical leadership, mentoring and guidance for the delivery, support and continuous improvement of our on-prem and cloud infrastructure. With 90% of our infrastructure in Azure and 10% on-premises, this role is primarily hands-on, encompassing 75% engineering and design, complemented by 25% focused on policy, process, and documentation and leadership. You will play a crucial role in LCP's transformation, blending technological advancements with strategic insight to enhance our infrastructure.

This position is more than solving technical challenges; it's about taking ownership of personal and professional growth, embracing change, setting a strong example for others to follow, and driving the infrastructure forward with vision. Your mission is to help us ensure our commitment as a technology leader by delivering innovative solutions and embracing a forward-thinking mindset.

Key Responsibilities

• Deputise for the Head of Infrastructure and act as an authority in the end-to-end delivery of infrastructure solutions for the Infrastructure Team
• Identify and remediate complex infrastructure issues, including cross-functional collaboration with technical and non-technical teams as required
• Continuously improve LCP’s overall infrastructure architecture, ensuring that it is engineered to facilitate development, automation, reuse and consistency across the technology estate
• Lead on the delivery of standardised resource templates and configuration baselines, that enable approved teams to efficiently self-serve secure cloud-based resources
• Lead initiatives to reduce or eliminate manual or repetitive tasks, improving end-to-end infrastructure health and performance
• Contribute to the definition and implementation of policies to manage infrastructure components efficiently and securely
• Implement and manage processes and controls that assure maximum uptime and quick service to stakeholders for both physical and cloud-based workloads
• Collaborate as needed with InfoSec and the wide technology teams, to support key information security risk related initiatives
• Manage third party vendor relationships and hold them accountable for delivery of any hosted or outsourced functions and act as a technical check and balance
• Establish and cultivate relationships with stakeholders, be a trusted advisor and technical authority within the firm’s engineering community and champion best practices
• Define and report against key metrics that demonstrate infrastructure effectiveness
• Participate in the on-call rota providing 24/7 support across 365 days of the year for critical and high priority incidents

What skills and experience are we looking for?

• First-hand experience and knowledge of modern infrastructure technologies (Office 365 and Azure services are essential), emerging standards and trends
• Experience of managing infrastructure within a DevOps organisation – including Infrastructure-as-Code (IaC), automation and enterprise monitoring and reporting tools
• First-hand experience of Palo Alto Firewalls, Meraki Enterprise equipment, physical infrastructure technologies and cloud infrastructure technologies
• Strong and demonstrable experience of managing IP based networks, WAN technologies, virtual server technologies, cloud, DHCP/DNS, MS Office 365, SAN/NAS storage
• Demonstrable in-depth knowledge and experience with modern infrastructure event/log management and alerting and related workflow automation
• Ability to take ownership of and independently lead the delivery of technical infrastructure projects and the proactive resolution of infrastructure issue, to ensure solutions continue to meet business needs
• Ability to break a problem down into its component parts to identify and diagnose root causes, troubleshooting and identify problems across different technology capabilities
• Strong planning and organisational skills, including the ability to coordinate several work streams simultaneously, while balancing priorities and quality
• Excellent communication skills with a capacity to present, discuss and explain issues coherently and logically, both in writing and orally
• Ability to balance conflicting and changing demands through prioritisation and pragmatism

What’s in it for you?

Take a look at our and Career stories pages to see why our people love being here! As well as joining a multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes:

For you:

• Professional study support (where applicable)
• Access to our internal Wellbeing, LGBTQ+, Multicultural and Women’s networks

For your family:

• Life assurance
• Income protection
• Enhanced maternity/paternity/adoption and shared parental leave

For your health:

• 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy &sell holiday
• Private medical insurance
• Discounted gym memberships, critical illness and dental insurance through our flexible benefits
• Eye care vouchers
• Cycle to work scheme
• Digital GP services

For your wealth:

• Competitive pension scheme
• Discretionary bonus scheme
• High street discounts
• Season ticket loans

For others:

• Volunteering opportunities

For the environment:

• Electric vehicle salary sacrifice scheme (qualifying period applies)

And much more!

We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.

LCP is committed to making our opportunities accessible to all and would welcome you getting in touch to let us know if an adjustment can be made to help with your application. This may be extra time for assessments, pre-interview site visits, interview structure or questions, or asking us about building accessibility. Whatever it may be, please get in touch via our dedicated email address - to discuss how we can support you with your application.

LCP currently holds a sponsorship licence to provide skilled worker visa's, and is able to support applications where the role applied for matches the requirements of skilled worker sponsorship as set out by the UK Government. If you will require a skilled worker visa sponsorship, we encourage you to check the sponsorship criteria for the role you wish to apply for before doing so.

LCP operates a Preferred Supplier List (PSL) for recruitment agencies which is reviewed annually. We do not accept unsolicited CVs from agencies who are not part of our current PSL. LCP only pay agency fees where we have a signed agreement in place, and the agency has been instructed by a member of our recruitment team to supply CVs via the Applicant Tracking System (ATS) for a legitimate, open vacancy. If this process is not adhered to, LCP reserve the right to contact these candidates directly and have discussions with them without paying any agency fees. We do not pay agency fees when speculative and unsolicited CVs are submitted to any employee or Partner at LCP.