Business Coordinator

Description

 Elite Quartz LLC is seeking a bilingual (Mandarin/English) Business Coordinator to join our team in Latta, South Carolina. This is a full-time, on-site, long-term position that plays a critical role in supporting our Chinese-speaking employees, many of whom are relocating from overseas and do not speak English. You will be responsible for managing their travel, visa documentation, and helping with day-to-day life in the U.S., including interpretation and communication support. 

Key Responsibilities:

Travel & Relocation Support

• Arrange international and domestic flights, including ticketing, scheduling, and seating preferences
• Book hotel accommodations and local transportation (Uber, Lyft, car services)
• Prepare and send travel itineraries, confirmations, and reminders
• Ensure smooth arrival and check-in process upon employee arrival in the U.S.

Visa & Immigration Documentation

• Assist with preparing and submitting visa applications, renewals, and extensions
• Track visa statuses and provide timely reminders to ensure compliance
• Work with HR and legal advisors on visa processing and document collection
• Translate and help prepare necessary supporting documents as needed

Daily Life & Settling-In Support

• Accompany or guide employees to set up U.S. essentials such as:
  
  • Bank accounts
  • Mobile phone plans
  • Social Security applications
  • Medical or dental appointments
• Provide day-to-day assistance navigating local life (e.g., shopping, appointments, housing needs)
• Be on-call to resolve urgent or unexpected issues as they arise

Language Interpretation & Translation

• Provide in-person or virtual Mandarin-English interpretation during appointments or interactions
• Translate documents and instructions for employees who cannot read English
• Facilitate clear communication between employees and English-speaking staff or vendors
• Help create a welcoming, culturally sensitive environment

Scheduling & Communication

• Coordinate with overseas staff and service providers in China or other time zones
• Maintain clear and consistent communication with international employees regarding tasks and needs
• Regularly update internal HR and management on employee status, travel plans, and support activities

Requirements

Requirements:

• Fluency in Mandarin Chinese and English (both spoken and written)
• Minimum 2 years of relevant experience in administrative support, employee relocation, international coordination, or hospitality
• Familiarity with U.S. immigration and visa procedures
• Strong organizational, interpersonal, and time management skills
• Empathy, cultural awareness, and discretion when working with personal matters
• Must be willing and able to work a flexible schedule as needed
• Proficient in Microsoft Office, Google Workspace, and travel booking platforms
• Must be available to work on-site in Latta, South Carolina

Preferred Qualifications:

• Experience supporting Chinese employees or non-English speakers
• Background in HR, global mobility, or immigration coordination
• Knowledge of Chinese culture and business customs
• Prior experience in a concierge-style or employee experience support role
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** THIS POSITION IS ELIGIBLE FOR HB1 Sponsorship********